Coaching - How It Works

Coaching is a confidential dialogue between the coach and client. As your coach I am in service to your goals and bring all my training, skills and experience to help you achieve your objectives.

Once we have discussed your coaching needs we jointly determine the approximate number of individual coaching hours that you will require.

The majority of my coaching takes place via telephone. On occasion I will meet face to face with clients. This is useful particularly when working with couples.

At the pre-arranged appointment time the Client calls me at (905) 453-7451 for our coaching session.

Intake Session

New clients will require an Intake session, which enables me to ascertain the bigger picture of their life issues and concerns. Intakes usually are scheduled as a 1 hour tele-call session.

Coaching Agreement

My Coaching Agreement specifies the terms of our coaching relationship and identifies the services that I provide to my clients. All new clients are required to sign and fax me the Agreement. The Agreement is in Adobe PDF format and includes all instructions.

If you are unclear about any of the terms, please feel free to discuss them with me.

Cancellation Policy

Appointments cancelled with less than 24 hours notice will be charged the full appointment rate. Cancellations of more than 24 hours in advance can be rescheduled at a mutually agreed time.

Fees and Enrolment

I offer my clients several fee options:

1. A Flat Rate per month that is based on 3 coaching sessions per month;
2. A rate based on a single session of varying lengths from 45 minutes to 2 hours;
3. A reduced per session rate based on a minimum commitment of 10 - 45 minute sessions.

I also offer a special ‘Just in Time’ coaching rate for last minute coaching calls. This can be helpful especially when you need to discuss a pressing issue and you have not scheduled a prior coaching session. For more information about this service please refer to Just in Time.

All sessions require payment in advance. Payment may be made online through my secure payment processing system.

See detailed information about Frankie's Fee Schedule.